Technical Officer Export-Pre-Sales
BKS GmbH belongs to Gretsch-Unitas group, offering a comprehensive range of window and door technology, automatic entrance systems as well as electronic and security technology. Our products are successful in global markets and we are one of the leading suppliers when it comes to security. The Gretsch Unitas group offers security as a one-stop service.
Technical Officer Export-Pre-Sales
Location: Offenbach
Support of the Export Manager to technically evaluate and review documents and to be engaged in a presales technical consultancy role for our BKS partners in the product section GEMOS and GEMOS access.
Key responsibilities:
Quotation processing for GEMOS PSIM
- Check and evaluate the technical feasibility of project data related to GEMOS
Management Software and GEMOS access - Communicate with the BKS partners using a project checklist for full technical
feasibility verification with regard to GEMOS and GEMOS access projects - Create quotation drawings (quotation sketches) using Visio software
- Provide customer-specific solutions for GEMOS to offer new requirements. Work with Export Manager, Product Management and R&D to feedback on GEMOS solutions and provide input around new products
- Create GEMOS licenses
- Be in regular relationships and communication with the colleagues of the GU group, partners, manufacturers and many more
Technicalsupport
- Deliver workshops (online or on site) according to the customer's requirements/needs
- Technical Support
- Demonstration kit
- Showroom available in Offenbach, Germany for customer's visits
- and others
Test and evaluation
- Set-up, maintenance and support of the GEMOS drivers, module and
Basic licence test environment - Perform tests of newly developed and customer-specific solutions
Processing of integration documents (SDK)
- Procure integration documents and check the GEMOS connection to products by other manufacturers
- Test the integration and discuss its feasibility with the manufacturers and partners
- Work with Product Management, Sales and R&D to clarify whether a new interface can be developed and if the planning is economically viable (R&D costs)
- Planning completion by phase, testing of licenses and drivers, monitoring deadlines (development/hardware procurement/training dates)
- Create final reports
- Create and prepare test setups for later developments
Candidate profile:
- Professional training as IT specialist
- Experience as Pre-Sales software administrator a distinct advantage
- Good working knowledge as software administrator in the area of security technology
- Very good command of English for communication with international located colleagues and customers
Working Conditions
- Attractive salary based on collective agreements
- Varied profession that covers a range of activities
- Family-owned company with international operations
- Flat hierarchies and fast decision-making
- Job security in a family-owned company with 100-year old tradition
Do you share our passion for "Securing technology for you" and are a motivated team player? If so, we look forward to receiving your application documents (in PDF format), including a salary requirement and your earliest possible starting date. Please write to [email protected].