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Informa­tion require­ments according to § 36 VSBG:

We are not partici­pa­ting in a scheme for dis­pute reso­lu­tion before a con­sumer arbi­t­ra­tion board. Nevert­heless, the German Act on Alter­na­tive Dis­pute Reso­lu­tion for Con­sumer Dis­putes (VSBG) requires that we refer to a con­sumer arbi­t­ra­tion board that can be con­ta­cted via the net.

Allgemeine Ver­brau­cher­sch­lich­tungs­stelle des
Zentrums für Sch­lich­tung e. V.
Straßburger Str. 8
77694 Kehl

Web address:

Online Dis­pute Reso­lu­tion in accor­dance with art. 14 para. 1, ODR-Regula­tion: The Euro­pean Commis­sion pro­vides a plat­form for online dis­pute reso­lu­tion, available on>.


Overall responsi­bility
Gretsch­-Unitas GmbH
Johann-Maus-Str. 3
71254 Ditzingen

Phone: +49 7156 301-0
Fax:      +49 7156 301-293
e-mail:  info(at)

Managing director
Julius von Resch

Commer­cial register: HRB 202061
Dis­trict court Stuttgart

VAT regi­s­t­ra­tion number
DE 811114402


We exp­li­citly oppose the use of con­tact details pub­lished on the web­site for sending adver­tising and informa­tion mate­rial which has not been speci­fi­cally requested by us.