FAQ section for the BKS Identification App

Verification is anonymous and does not require the provision of personal data. For more information, see --->>> clarify link

The BKS Identification App uses the highest security standards. For data transmission, we use standardized and proven security procedures that comply with the current state of the art.

You are using a device that does not support NFC and therefore cannot use the BKS app to read the security card.

Your device supports NFC, but the function is currently deactivated. This message can only be displayed on Android devices. Please activate the NFC function on your device to continue reading security cards.

This is a rooted Android device or a jailbroken iOS device. For security reasons, you cannot continue using the BKS app.

Your device is temporarily offline. For this reason, you cannot complete the validation and authorization process, as the BKS app must be online to proceed.

A newer version is available in the app store. Please download the latest version to continue.

You have tried to read an unknown security card.

Please contact your specialist dealer in this case.

There was a transmission problem and the authorization request could not be processed.

To complete the legitimization, you must first select a specialist dealer. After selecting a dealer, the button to continue will be automatically activated.

The BKS app is available for iPhone and Android devices and can be downloaded from the respective store.